Head of Golf

"Golf Expert, Padel, Pickle & Pizzeria Enthusiast"

You bring your expertise, enthusiasm, and curiosity; and we’ll provide you with space to play.

• Full Time – Permanent Contract

• £80,000-£85,000/annum

• Multi-Site in the South of England – UK Based

• Ideally located along M4 or M3 corridor

• Regular Travel to Existing & New Sites

Find out more about Mad Swans and what The Times had to say about our first opening at Mad Swans in the Mendips:

Can a cool new hotel near Bath really make golf fun for everyone?

Mad Swans is looking for a proactive, positive, enthusiastic and energetic Head of Golf to join our growing team. Golf operations management and multisite experience is essential for this role. The ideal candidate for this role will have both on and off golf course experience.

Aside from overseeing the day-to-day golf operations, this role will also drive golf competitions and tournaments and will create local sports communities at each site.

Here at Mad Swans, we have partnered with Mackenzie and Ebert to re-design and re-develop our golf courses. As we launch new Mad Swans sites, each golf course will be re-developed and transformed into a new amazing 12-hole course for everyone to enjoy.

Unlike other typical golf roles, this role will be involved in a range of duties in relation to the wider landscaping of the site and anything outdoors, including bee keeping and kitchen gardens.

The Head of Golf role is part of the Mad Swans Senior Leadership Team and will lead an operational team at each Mad Swans property.

In addition to Mad Swans in the Mendips and Mad Swans in the South Downs, we are also planning to open sites near to Farnham and Exeter.

What we do

We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature.

We have now opened our first countryside hangout for mavericks. The unruly. The friendship groups you wish you were in. The families you want to hang out with. The evenings that go on forever. And the weekends that become folklore. Come for a good time. Come for a long time. Come for a breath of fresh air. Whoever you are. Come as you are.

Social play spanning Padel Tennis, Pickleball, Darts, Shuffleboard and Golf gives guests the chance to explore one game or sample them all, across a few hours, a day, or a long weekend. We’re all about great food, which is why we’ve teamed up with experts in their field to create two distinct dining experiences and endless ways to enjoy them. The Potting Shed proudly boasts a menu of refreshing takes on Brasserie classics while, in The Hangout, the focus is on shareable plates with no compromise on flavour. But wherever guests find themselves, from course to court, the meadow to the orchard, they’re never far from a plate of something delicious. And, for evenings that go on forever, an Eco Cabin for the night is only a starlit walk through the wilderness away.

What we can do for you

We understand that there’s more to life than work, which is why our roles are designed to allow exploration, from long-time passions to brand-new intrigues.

We believe that to be interested is to be interesting – that means industry-leading training inside and outside of your specified job role. If you have a question, we want to provide you with the tools to answer it. As we make our start in the world, our team need to be able to wear a few different hats, which we treat as an opportunity, allowing you to take considered detours into topics of interest, in the pursuit of a broader, richer perspectives.

And out of hours, our guests’ playground is yours too. Enjoy the wide variety of green spaces, and the games they host, at an exclusive rate. You’ll have the opportunity to get involved in all things Mad Swans, from padel lessons to cocktail workshops, after all, we want you to be as excited by our product as we are.

What there is to it

• Manage and oversee the golf operations at each Mad Swans property

• Ensure all aspects of the golf operations runs very efficiently; from guests booking their tee times online to the golf ball machine working properly, everything should work and operate in a seamless way

• Work closely with the onsite General Manager to ensure all areas of the golf operations run smoothly on a day-to-day basis

• Drive golf competitions and golf tournaments at each site

• Create sports communities at each site

• Ensure all areas of the golf operations (12-Hole Golf Course, The Swing Barn, The Putt Patch and associated back of house areas) are clean, tidy and well-presented at all times

• Create a high performing team at each site ensuring the team is positive, engaging, enthusiastic and deliver a high standard of guest service

• Deliver a Swing Barn service in terms of proactively offering food and drink to guests playing golf in The Swing Barn and on The Putt Patch

• Work closely with the Greenkeeping Team to ensure the golf course is well-presented and in good shape at all times

• Assist and support with the Retail Shop as and when required in terms of range building and product development

• Maximise sales across all revenue streams including green fees, upselling buggies, golf days/competitions, retail sales and Topflight (Mad Swans membership and loyalty programme)

• Drive golf days, competitions and society days/events

• Actively support and drive our Girls in Golf campaign to encourage more women to play golf and visit Mad Swans

• Engage with Golf Pro’s and Coaches who can offer private coaching sessions at Mad Swans

• Work closely with the Sales & Marketing team in order to drive sales, revenue and promoting golf at Mad Swans

• Act as the Sustainability Champion at Mad Swans and lead new initiatives and sustainability programmes

• Separate to golf operations, this role will also be involved in our landscaping at each property along with our tree planting

• Manage and liaise with third party contractors

This is a full-time permanent position and the salary for this role is £80,000-£85,000/annum.

Location – the job holder will need to be located in the South of England to be considered for this role. Our two key sites at this time are in Bristol and Alton, however, we will also be opening new sites in Farnham and Exeter. We also have a central office in Piccadilly, London. The ideal home location for this role is along the M4 or M3 corridor.

Travel Requirement - this role will visit all existing and new sites in the future so there will be a need to travel on a regular basis. Given the location of our sites, the job holder will need to be able to drive and also have their own vehicle. This role may also require the job holder to stay away overnight from time to time.

Working Hours – the working hours will generally be core office hours, however, there will be a need to work some evenings and weekends in line with the needs of the business.

Working Days – this role will include working weekends in line with the operational needs of the business.

Who we’re looking for

We are looking for a Head of Golf who is:

• Experienced with five or more years of golf operations management, including multisite experience

• Passionate about golf

• Ideally experienced both on and off course

• Highly ambitious and enthusiastic

• Interested and knowledgeable about sustainability

• A strong people manager who leads by example and delivers to a high standard

• Happy to be very hand’s on and get stuck in

• Results driven

• Excited about launching a new leisure and hospitality brand and concept

• An excellent communicator

• Strong organisational skills and able to multi-task

• Confident, outgoing and well-presented

• Self-driven and highly motivated

• Happy and able to work both independently and as part of a team

• Proactive, positive and resilient by nature

• Solutions driven

• Innovative and able to develop and deliver creative solutions

• Flexible and happy to help and support in a new business start-up environment

• Comfortable working in a highly entrepreneurial environment and business

• Highly organised and comfortable working in a very fast-paced environment

Please note, you must be eligible to work in the UK as we are unable to sponsor any work permits or visas.

What is in it for you

• Attractive Bonus Scheme

• Free Parking

• Free Employee Meal whilst on shift

• Wage Stream – access your pay for hours worked before pay day

• Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop

• Reward & Recognition Initiatives

• Team Social & Well-being Activities & Events

• Employee Referral Scheme Bonus

• Mad Swans Water Bottle

• Mad Swans Hoodie

• Plant your own tree at Mad Swans

How to Apply

If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button.

Recruitment Agencies

We are not working with any recruitment agencies at this time. As such, we do not accept any speculative CV’s and/or candidate profiles from recruitment agencies and are, therefore, unable to consider these.